Independent Choices Greater Manchester (ICGM) run the Greater Manchester Domestic Abuse Helpline and are passionate about listening to feedback. It is vital for improving and guiding our services and helps victims of domestic abuse. Any feedback given will be used to make improvements to our services, make changes, praise staff and investigate where we need to.
If you have ever phoned the Helpline for advice or support for yourself or on behalf of a client, friend or family member then we would love to hear from you.
We do not ask for your name on this form. The final question on the form asks if we can anonymously publish your comments/ suggestions, but this will not be done without your permission. Any comments will remain anonymous and unidentifiable at all times. We would use anonymous feedback/comments/suggestions in our annual review, reports, social media posts, etc.
Please be reassured that all feedback will be reviewed and used by the manager to improve services even if you do not want it to be published in public.
If you want to speak to someone about feedback you can contact the Helpline on 0800 254 0909 and ask to speak to the manager.
Click the links below to leave feedback
Leave your feedback here.