Independent Choices Greater Manchester is supported by a team of dedicated trained volunteers. Our training programme provides full training and support from staff and experienced volunteers.
We ask that potential volunteers are able to give a minimum of one shift (3 hours) per week, either morning or afternoon.
There are different roles within the Organisation, such as Helpline Volunteers, Administrative Volunteers, Fundraising Volunteers and Social Media Volunteers. Volunteers come from a diverse range of backgrounds, with their own set of unique skills, knowledge and experiences. They are all committed to supporting victim/survivors of domestic abuse.
We are currently recruiting for: Helpline volunteers
Have an interest in supporting survivors of domestic abuse?
Want to have a rewarding volunteering experience?
Want to volunteer within a supportive and caring team?
Have 3 hours a week to commit to making a difference?
We are looking to recruit female Helpline Volunteers to support callers on the Greater Manchester Domestic Abuse Helpline. On the helpline, volunteers provide high-quality, empowering, emotional, and practical support for survivors of domestic abuse and their friends & family members as well as professionals.
• Our shifts are 3 hours a week between 10 am – 4 pm Monday to Friday
• Office-only volunteering
• Training at your own pace
• Based in Hulme
• Reasonable adjustments can be made
Volunteering with Independent Choices Greater Manchester can be a very rewarding experience and you will gain many useful skills, as well as making a positive difference to survivors of domestic abuse. We provide:
• Full and ongoing, training
• On-site support and regular supervision
• Flexible shifts
• Expenses are paid in cash on the day of volunteering
• A friendly office spaces
Who we are looking for,
Whilst there is no experience needed, we would ask that our volunteers have the following skills:
• Good listening skills and the ability to communicate well with a variety of people
• Punctuality, reliability, and a commitment to volunteering
• Ability to empathise and be non-judgmental
• Ability to learn new information and a can-do attitude
We welcome applications from a wide range of backgrounds, and are keen to hear from women who:
• Speak another language including Urdu, Punjabi, Bengali, Polish, and Arabic (but please do contact us if you do not have another language!)
• Women aged over 50
1. Helpline Volunteer
As a Helpline Volunteer, you’ll be providing a confidential service for those affected by domestic abuse and to professionals seeking support around issues relating to domestic abuse. This may involve giving advice/options around safety planning, legal options such as civil or criminal sanctions, housing options, emotional support, safeguarding children and support in accessing refuge.
Please note for this role, it is essential that:
- You are based in the UK
- You are able to travel to our Manchester-based office (this is not a home-based role)
- You can commit to at least one 3 hour shift per week between the hours of 10am and 4pm
- You have a good level of spoken and written English
If you are interested in volunteering please read the role profiles, FAQ document, the Steps to Volunteering document and then complete the form for a helpline application form
If you have any questions please contact firstname.lastname@example.org
*Thanks to our volunteer, Sophie, for her work on compiling this FAQ doc.