Independent choices provides the Domestic Abuse Helpline for Greater Manchester. The Helpline is confidential and you do not have to give your name. The Domestic Abuse Helpline is a safe space for you to talk through what is going on at the moment and give you the options that are available to you. If you are in immediate danger please call the police on 999
Opening Hours: Monday – Friday, 10am – 4 pm excluding bank holidays.
What we do
We can provide you with emotional support, practical information, and discuss any options that are available based on your specific circumstances. Additionally, we can put you in touch with other agencies or organisations who can specifically help you with the particular issues that you are facing. We can also help in finding somewhere to stay in an emergency, such as refuge.
Who we can help
The Domestic Abuse Helpline is for anyone experiencing, or who has experienced domestic abuse in any form. The helpline may also be accessed by professionals, friends, family or anyone seeking to support those who are experiencing domestic abuse. Anyone can experience domestic abuse regardless of race, ethnic or religious group, class, disability or lifestyle. It can also take place in lesbian, gay, bi-sexual and transgender relationships and can involve other family members.
Who answers the helpline calls?
The helpline is answered by fully trained and experienced staff and volunteers who will listen to your needs and respond to what you are looking for in a sensitive and supportive manner.
Non urgent email service
We provide an email service for people that would prefer to contact us in this way. However, we can only offer limited information by email, if you require an need in-depth support please call the Helpline on 0161 636 7525. When you email us it’s very important that you specify if and when it is safe to respond, and to which email address. Your safety is our main concern. We will aim to respond to your email within three working days. If you are in danger and need urgent assistance then phone the police on 999. helpline@independentchoices.org.uk
If the lines are busy during these times please keep trying. If you are calling outside of our opening times you can leave a voicemail if you are safe to do so, tell us when would be best to call you the following day and if it is safe to do so. You can also get other support and information from End the Fear.
For non-emergency 24 hour support call the national domestic violence helpline on 0808 2000 247. In an emergency always call the police on 999
